Community Health Access Network (CHAN)
Description
CHAN is the only HCCN in New Hampshire, with members in Texas and Vermont, as well. The mission of CHAN is to enable our member agencies to develop the programs and resources necessary to assure access to efficient, effective health care for all clients in our communities, particularly the uninsured, Medicaid, and medically underserved populations and other vulnerable populations. We provide Health Information Technology for our FQHC members including the hosting and application support for an EMR, patient portal, patient engagement tools, interfaces and revenue cycle management. The CHAN Data Warehouse provides reporting and data visualization, registries and dashboards that support clinical quality measurement, population health reporting and analysis, operational and financial reporting. We also provide quality improvement training and technical assistance.
Year Founded:
# of Member Centers:
Stand-alone or PCA:
PHC Locations:
Primary Contact
Joan Tulk
Executive Director
Send an email
Cell: 603-785-8900
Secondary Contact
None listed.
Electronic Health Record Systems
EHR Contact
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following EHR-related services:
- General Support
- Custom Report Development
- Data Integration
- Data Interface Development
- Data Interface Implementation
- End User Training
- Helpdesk / Troubleshooting Support
- Hosting Services
- Onboarding Training
- Super User Training
- System Implementation
- System Optimization
- Template Development
- Template Implementation
- Upgrade Technical Assistance
- Vendor Contract Assistance
- None offered at this time
External Support
Support offered to other HCCNs for the following EHR-related services:
- General Support
- Custom Report Development
- Data Integration
- Data Interface Development
- Data Interface Implementation
- End User Training
- Helpdesk / Troubleshooting Support
- Hosting Services
- Onboarding Training
- Super User Training
- System Implementation
- System Optimization
- Template Development
- Template Implementation
- Upgrade Technical Assistance
- Vendor Contract Assistance
- None offered at this time
Population Health Management Systems
PHM Contact
None offered at this time
Electronic Dental Record Systems
EDR Contact
None offered at this time
Electronic Behavioral Health Record Systems
EBHR Contact
athenaPractice
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following EBHR-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following EBHR-related services:
- General Support
- None offered at this time
IT Services
IT Contact
PHC Support
Support offered to member clinics for IT-related services
- Centralized Data Aggregation Analytics
- Central Application Hosting
- Backup Disaster Recovery
- Privacy/Security Software
- Other Central IT Support
External Support
Support offered to other HCCNs for IT-related services
- Centralized Data Aggregation Analytics
- Central Application Hosting
- Backup Disaster Recovery
- Privacy/Security Software
- Other Central IT Support
Other Support Services
Contact
PHC Support
Support offered to member clinics for the following services:
- HIE Assistance
- Consulting on Billing
External Support
Support offered to other HCCNs for the following services:
HIE Assistance
Consulting on Billing
Virtual Healthcare
VH Contact
Reimbursement
- Virtual visits via video technology
- Virtual visits via phone
- None offered at this time
Telemedicine
The practice of medicine using technology to deliver care at a distance. A physician in one location uses a telecommunications infrastructure to deliver care to a patient at a distant site.
Widespread
(Used by more than half of the member centers)
PHC Support
Support offered to member clinics for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
Telehealth
Refers broadly to electronic and telecommunications technologies and services used to provide care and services at a distance. For example, Zoom, telephone, and other remote technologies.
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
Remote Patient Monitoring
A method of healthcare delivery that uses the latest advances in information technology to gather patient data outside of traditional healthcare settings.
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following Virtual Healthcare-related services:
- None offered at this time
External Support
Support offered to other HCCNs for the following Virtual Healthcare-related services:
- None offered at this time
mHealth
Refers to the concept of mobile self-care — consumer technologies like smartphone and tablet apps that enable consumers to capture their own health data, without a clinician’s assistance or interpretation.
Moderate
(Used by less than half of the member centers)
PHC Support
Support offered to member clinics for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
External Support
Support offered to other HCCNs for the following Virtual Healthcare-related services:
- General Support
- None offered at this time
Practice Transformation and Quality Improvement Services
Contact
Moderate Experience
We have moderate experience in training, technical assistance, support and/or resources for these services:
None offered at this time
Advanced Experience
We have advanced experience in training, technical assistance, support and/or resources for these services:
None offered at this time
The HCCN Resource Guide is brought to you by the National Association of Community Health Centers (NACHC).
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.